Requirements

Teams as your day-to-day phone

Make and receive calls on Microsoft Teams

Once you sign up with us, you will go through a step-by-step wizard where we will check all the requirements and will guide you if anything is missing. Once it's all good, the wizard will automatically configure your Microsoft account to enable the phone service for your selected users. Here's what you will need:

1 – A "Phone System" license

Microsoft requires the users who will have the phone capabilities enabled to have the "Phone System" add-on license.

This license is already included in the "Office 365 E5" and "Office A5", and can be purchased as an add-on of other licenses, like the Office 365 (F3, E1, E3, A1 o A3) and Microsoft 365 (Basic, Standard, Premium, E3 o A3).

That means, your users should either:
- Have the "Office 365 E5" or "Office 365 A5" license or;
- Have another license (eg. "Office E1") and the "Phone System" add-on

You can manage your existing Phone System licenses or purchase new ones using this link in your Microsoft Admin page

2 – Two available "Office E1" licenses

Your Microsoft account needs to have at least 2 "Office 365 E1" licenses available while we configure the service. No worries, our online wizard will check that and once the service is fully operative, you can cancel these 2 additional licenses.

You can manage your existing Office E1 licenses or purchase new ones using this link in your your Microsoft Admin page



3 – Admin access

In the first step of our online wizard, you will be asked to log in to your Microsoft account. Your user must have global admin permission and this will give our platform the necessary rights to configure your Microsoft tenant and users automatically. This is done via secure authentication and we won’t have access to your credentials at any moment.

If your user is not a global admin, please contact your system administrator.

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