Modern cloud-based phone by Microsoft
Enable a phone in Microsoft Teams
The phone capability in Microsoft Teams is not something Microsoft offers right out-of-the-box, so you most likely will need a telecom provider, like Plug2Teams, to enable and configure this feature for you. Once we enable the phone on Teams, your staff will be able to make and receive regular phone calls to/from any phone number in the world, just like their day-to-day phone, and with some serious benefits.
Basically, the first question you need to make to yourself is if you need to keep your existing PBX/Contact Center or not.
Select Microsoft users
First of all, once you login to our platform and follow the step-by-step wizard to connect it with your Microsoft Account, you will select which of your Microsoft users you want to enable the phone on Teams.
We charge a monthly subscription per user selected, see pricing.
Choose a phone number
Each Teams user you select will have a phone number. It could be their current business number or you can choose a new one from more than 70 countries during the wizard.
When someone call this number, the call will ring in the user's Microsoft Teams, and when the user makes a call, this is the number the other person will see.LEARN MORE
Receive incoming calls
When someone call one of your business numbers, we will route the call to the user's Teams and he/she can pick it up on any device where Teams is installed (desktop, mobile, tablet, etc). Once answered, the call can be transferred to any other Teams user.
Forget about remembering extension numbers, calls and transfers are made using people’s names.
Teams users with the phone enabled will have a new “Calls” menu with a dial pad where they can call any regular phone number in the world. The person they are calling will see their phone number as their CallerID and can return the call.
Outgoing calls are charged per minute based on the destination number only, regardless where the user making the call is located. In other words, the concept of "roaming” does not exist and when a user located in Australia and a user located in United States make a call to a phone number in New York, the same call rate will apply.
Transfer calls and make conferences
That gives your staff a very powerful and unified phone system where you can make, receive, transfer, and make conference calls with anyone in the world regardless if they are in your organization or not.
it only takes a few minutes
Do it all in our online platform
frequently asked questions
If you have any other questions, please contact us.
How can we help you?
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or using the form below and one of our experts will assist you.